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Privacy Policy

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 Charterhouse Consulting Privacy Policy

 

We understand the importance of confidentiality and data protection and are committed to protecting your personal data in line with all relevant laws and regulations. 

 

This privacy statement is dated 12 October 2023. It will be updated on an annual basis. 

 

This privacy statement is set out in the following sections:

 

  1. Our contact details

  2. What personal information do we collect?

  3. How do we get the personal information and why do we have it?

  4. How do we store your personal information? 

  5. What are your data protection rights?

  6. What if you have concerns?

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​1. Our contact details 

 

If you have any queries about your information, please contact us at the details below. 

 

Name: Charterhouse Consulting Ltd. 

 

Address: 124 City Road, London EC1V 2NX

 

Phone Number: +44 7515 651 806

 

E-mail: info@charterhouse-consulting.net

 

Website: www.charterhouse-consulting.net

 

 

2. What personal information do we collect?

 

“Personal data” is any information relating to an identified or identifiable natural person. Personal data that we process may include:

  • Basic information, such as your first and last name, prefix and title;

  • Contact details, such as your e-mail address, postal address and phone number;

  • Professional details, such as your job title, department, name of organisation;

  • Company details, such as address, trade register number, tax identification number;

  • Financial data, such as your bank account details;

  • Interaction details, such as digital or written correspondence;

  • Website details, such as personal data related to your visit of our website

  • Other details, such as any other personal data relating to you that you provide to us or we obtain in relation to the purposes and based on grounds set out below.

 

3. How do we get the personal information and why do we have it?

 

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You visit our website

  • You contact us to discuss or services

  • We enter into a contract to do work for you 

  • You apply to come and work with us

 

We use the information that you have given us in order to provide you with a service or to progress your employment with us.  

 

We would not share your information with anyone else unless we had a lawful reason for doing so, e.g. for safeguarding purposes.

 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting info@charterhouse-consulting.net

  • We have a contractual obligation

  • We have a legal obligation

  • We have a legitimate interest

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4. How do we store your personal information? 

 

Your information is securely stored. We use industry standard digital systems, and any physical records are kept in structured and secure filing systems. 

 

We have technical and organisational controls in place to ensure that your confidentiality is not breached. 

 

We keep information for periods in line with legal requirements and ICO guidance. We will then dispose of information using secure methods. 

 

5. What are your data protection rights?

 

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information. 

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us at info@charterhouse-consulting.com if you wish to make a request.

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6. What if you have concerns?

 

If you have any concerns about our use of your personal information, you can make a complaint to us at info@charterhouse-consulting.com. We will always do our best to resolve your concerns. 

 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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